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Look ahead at key insights for preparation, readiness and agility to navigate the unexpected.
Episodes

Tuesday Oct 14, 2025
Spotlight on Sedgwick Asia: Growth, Culture, and Opportunity
Tuesday Oct 14, 2025
Tuesday Oct 14, 2025
In this episode of the Sedgwick podcast, Kimberly George speaks with Nicki Dunn about the exciting developments at Sedgwick Asia. They discuss leadership changes, the importance of empowering women in the insurance industry, and the rapid growth in the energy sector. Nicki shares insights on how the company is fostering a supportive culture, integrating new colleagues, and focusing on intentional growth while maintaining a commitment to operational excellence and colleague wellbeing.

Wednesday Sep 03, 2025
Navigating the Complex World of Product Recalls: A Conversation with Chris Harvey
Wednesday Sep 03, 2025
Wednesday Sep 03, 2025
In the latest episode of the Sedgwick podcast, host Kimberly George, Sedgwick’s Global Chief Brand Officer, sits down with Chris Harvey, Senior Vice President of Client Services and a leading expert in global product recalls and incident response. With over two decades of experience and nearly 2,000 recalls under his belt, Chris brings a wealth of insight into the evolving landscape of product safety.

Tuesday Jul 22, 2025
Navigating Workforce Absence Management
Tuesday Jul 22, 2025
Tuesday Jul 22, 2025
In this episode, Kimberly George and Claire Hoogland, SVP Business Development, discuss the intricacies of disability claims management, leave of absence administration, and job accommodations. They explore the importance of customer experience in workforce absence solutions, the evolving landscape of paid family leave, the rise of caregiving leaves, the integration of AI in claims management, and the growing focus on mental health in the workplace. The conversation also highlights the upcoming DMEC conference and its significance for professionals in the field.

Wednesday Jul 02, 2025
Catastrophe Readiness: How Sedgwick Responds, Recovers, and Rebuilds
Wednesday Jul 02, 2025
Wednesday Jul 02, 2025
In this episode, Kimberly George sits down with Steve Powell, EVP of Property Americas, to talk about the rising frequency and severity of catastrophic weather events - and how Sedgwick is leading the way in claims response, technology, and recovery. From surge staffing and AI tools to concierge repair services and a culture of care, Steve shares how Sedgwick supports clients and communities when disaster strikes.

Wednesday Jun 25, 2025
Supporting the Public Sector with Jody Moses
Wednesday Jun 25, 2025
Wednesday Jun 25, 2025
In this episode, Kimberly George sits down with Jody Moses, Managing Director of Public Sector Strategy, to explore how Sedgwick is helping public entities navigate today’s complex risk landscape. From highlights at the PRIMA Conference to emerging challenges like AI, mental health, and risk financing, Jody shares insights from her 35+ years of experience serving cities, schools, and states across the U.S.
Tune in for a fast-paced, insightful conversation on the future of public sector risk management.

Wednesday Apr 30, 2025
RIMS Riskworld 2025: A New Era in Risk Management
Wednesday Apr 30, 2025
Wednesday Apr 30, 2025
In this episode of the Sedgwick Podcast, Kimberly George and Brad Krauss discuss the upcoming RIMS Riskworld 2025 conference in Chicago. They explore the significance of the event for Sedgwick, the importance of networking, and the impact of economic volatility and AI on the industry. The conversation highlights Sedgwick’s initiatives at RIMS, including the Wellness ZENter and engagement strategies for new talent. As they look forward to the event, they emphasize the excitement and opportunities that RIMS presents for professionals in risk management.

Monday Apr 21, 2025
Monday Apr 21, 2025
Kimberly George, Global Chief Brand Officer at Sedgwick, is joined by Max Koonce, Chief Claims Officer. They discuss the prevalence of mental health claims, inspired by a commentary paper that Max and his team released titled Unveiling the Hidden Struggles: Mental Health and Workers’ Compensation.

Monday Mar 24, 2025
Monday Mar 24, 2025
Kimberly George, Global Chief Brand Officer, is back in the podcast booth, this time speaking with David Setzkorn, MBA, CPCU, Senior Vice President Workforce Absence & Disability Practice Leader.
Their conversation focused on employee benefits in 2025 and the importance of going beyond what is expected from a company’s benefits to attract and retain the best employees.

Monday Mar 17, 2025
Training and development in 2025: from new hires to C-suite leadership
Monday Mar 17, 2025
Monday Mar 17, 2025
Kimberly George, Sedgwick's Global Chief Brand Officer, spoke with Kathy Tazic, Senior Vice President and Managing Director of Learning and Development, about new strategies, opportunities, and solutions to support colleague training, development, skills, and more in 2025.
The conversation focused on strategies for talent development at a global level, and the importance of understanding what colleagues need in terms of support for both short-term and long-term growth. As claims management teams continue to evolve, so do training and development programs, and this will require forward-thinking ideas to meet the needs of colleagues, clients, and customers.

Thursday Oct 03, 2024
Clinical care guidance: navigating musculoskeletal injuries
Thursday Oct 03, 2024
Thursday Oct 03, 2024
As we gear up for National Comp, the conversations around our AI Care Guidance model and Clinical Pathways will be front and center, especially as it pertains to musculoskeletal injuries. Employers who tailor to the specific needs of each injured worker and address them holistically will witness positive outcomes. But it takes a patient-centric approach with the right partner to get there. In this podcast, Beth Burry and Josephine Copeland weigh in on the use of technology to identify claims that can benefit from clinical intervention, the types of data that are most beneficial, and how we can develop unique clinical care pathways specific to the injury types and employee needs. Tune in and be sure to connect with us at National Comp.
