Sedgwick

Transforming data into action

We know that transparent and robust data helps drive the best claims outcomes, but many employers have discovered that while the data is available, without the right partner, it can be difficult to get to the actionable information needed to drive improvements and confirm successful claims management efforts. In this podcast, we're joined by Adam Fisher, chief data officer, who weighs in on benchmarking tactics, holistic claims handling, the benefits of end-to-end integration, and more.

Getting back to basics for accommodations

The paid family and medical leave landscape has become more complex and state-by-state differences remain, but employers can take proactive steps to streamline their policies. In the world of accommodations for injured or disabled employees, training and interactive dialogue has never been more critical to recovery, inclusion and engagement. As the needs of our global workforce continue to change, employers also have a responsibility to keep employees healthy and productive. Learn more in this podcast featuring three of our workforce absence experts: Bridget Caswell, director of compliance and statutory administration, Adam Morell, assistant vice president, product compliance and Sara Elder, senior vice president, operations. 

Navigating professional liability claims

Professional indemnity insurance — also referred to as professional liability or errors and omissions — is used by lawyers, accountants and other professionals who require expert guidance and coverage for their business. In this podcast, Neil Wright, director, professional liability claims, weighs in on the types of coverage, the differences between them, and the benefits of these policies. 

Modern methods of building: the future for the construction industry?

Many of our listeners may not be familiar with modern methods of construction — commonly referred to as MMC. In today's blog, Mike Beber, chartered building surveyor, discusses some advantages and disadvantages of MMC, the status of this type of building in the UK, the risks that insurers and brokers should be aware of, transferability of modular construction to other industries and more.

A focus on fine art: determining potential risk exposures

Even the most fragile objects of history are exposed to threat. The spate of activist attacks on fine art in major European museums, including Van Gogh’s “Sunflowers” and the Mona Lisa are a reminder that fine art claims are on the rise. In fact, while many acts of vandalism on museum artworks are common, they are rarely publicized. Creating awareness of potential risk exposures and asset vulnerability can potentially stop a loss event from escalating, or stem it completely. In today's podcast, we're joined by Grace Best-Devereux, executive adjuster, fine art and jewellery, and Aliette Fenton-Sharp, claims underwriting director, who discuss the types of fine art claims Sedgwick handles, the importance of determining risk exposures and more.

Hurricane season 2023

For those living in hurricane prone areas, it's critical to begin developing a catastrophe plan. While we can't predict what's coming our way, we know that the Atlantic hurricane season — running from June 1 to November 30 — will bring new challenges, and there are preparedness steps to ensure a smooth recovery. In this podcast, Jay Sitapara, regional manager, loss adjusting; Andrew McCallum, sales and client development; and Revel Boulon, senior service marine manager weigh in on the risks to consider before, during and after a hurricane and share how we help our insurance carrier clients handle the influx of claims and ensure the hundreds (potentially thousands) of people filing claims at one time are taken care of.

Fixed recoverable costs (FRC)

Fixed recoverable costs (FRC) may cause ripples in litigation matters beginning in October 2023. An extension of the FRC regime will result in coverage of a wider range of investigations in the UK. In this podcast, we are joined by Paul Squires, partner, legal services, who shares the reason for the change and how it will be applied, what the impact will be, and whether the market is prepared. For more information, contact paul.squires@uk.sedgwick.com.

Electric vehicle property losses

Slowly but surely, electric vehicles (EVs) will become a fixture in modern-day life. But as the market continues to grow, there are new challenges for companies, customers, and insurers to consider. EVs use parts and technology that present unique risks for mechanics, the supply chain, and the claims industry alike. It’s critical to understand all the ways in which handling claims could be impacted or changed. In this podcast, we're joined by Barry Porter, claims quality team lead, and Jarred Eckman, quality assurance specialist, who weighs in on the history of electric vehicles, property loss considerations, and more. 

Flood resilience

In the UK, more than 5 million homes and businesses are at risk of flooding. To plan for a flood and ensure resilience requires a thoughtful strategy that recognises two factors: resistance and recoverability. In this podcast, we are joined by Ian Gibbs, national technical manager, repair solutions, who shares what housing associations and local authorities have to gain from flood resilience, including the benefits and associated costs. He will also introduce some ideas on how to reduce your organisations carbon footprint in terms of insurance repair.

PTSD Awareness month 2023

People affected by post-traumatic stress disorder (PTSD) have a better chance of recovering and returning to work quickly if early intervention steps take place, rather than waiting for the person’s symptoms to introduce themselves. We know how important it is to identify PTSD symptoms as early as possible, but it’s equally important to ensure that the patient is getting the right kind of support for their unique circumstance. In this podcast, we're joined by Dr. Teresa Bartlett, managing director, managed care, Dr. Reema Hammoud, AVP clinical pharmacy, and Dr. Paul Peak, VP clinical pharmacy who define PTSD, identify the circumstances that could lead to a future diagnosis, share our response to PTSD claims and more.