Sedgwick

Celebrate Diversity Month

Some studies show that when diversity, equity and inclusion (DEI) is done well within an organization that teams are more successful and innovative and as a result, perform better. As we come together for Celebrate Diversity Month, Heather Lawley shares what DEI means to her and to Sedgwick, how it impacts employee engagement, and why inclusive leaders are good for business. In the podcast, Heather also weighs in on some of the challenges and critical success factors for organizations to consider as they design and execute DEI strategies of their own.

  

 

Managing lost workdays and medical costs with nurse triage

On-the-job injuries present a variety of challenges for impacted employees and their employers. In today's podcast we are joined by Beth Burry, managing director, clinical programs and Jo Copeland, SVP design and strategy who discuss what clinical consultation nurse triage services offer the injured worker and the employer organization when unexpected incidents occur. They also weigh in on how nurse triage can support the claims handling process and the injured employee experience.

Planning for disaster before it strikes

When disaster strikes, getting the right catastrophe solutions to the right places quickly are essential. In this podcast, we are joined by Beau Bishop, SVP of catastrophe operations, who discusses the vast range of needs necessary to handle different types of damage. Beau shares insight on the first 30 days after a CAT and what can be done pre-loss for a better post-loss experience. Listen to the podcast here to learn how to ensure a positive outcome.

Insurance Careers Month 2023

In celebration of Insurance Careers Month, we are joined by Gary Uhl, VP operations and Courtney Rosenberg, talent acquisition consultant, who discuss opportunities in the claims and insurance services industry — and the advantages of pursuing a career in this space. Gary also shares about his recent appointment to the Gamma Iota Sigma Advisory Council. To learn more visit www.sedgwick.com/careers 

Continuing education seen as a ”must have” among employees

Supporting an atmosphere of learning by offering ongoing professional development opportunities enables employees to keep their skills sharp, gain new proficiencies, and enjoy personal and professional growth. For employers, providing access to corporate universities, tuition assistance benefits and mentorship programs is seen as a win-win for their employees and the business. In this podcast, we are joined by Mara Petrovsky, SVP of colleague experience and Josh Smith, head of global talent management who share how Sedgwick is supporting growth and development for colleagues around the world.

Public entity ”must dos” to prepare for a catastrophe

Public entities can't eliminate all property hazards, but it is possible to avoid a disaster turning into a nightmare with the right plan in place. In this podcast, we are joined by Jody Moses, managing director of client services and Meredith Campbell, executive general adjuster who discuss the consequences of foregoing preparation, share how to maintain a level of service to the public during a catastrophe and provide last-minute steps to mitigate the damage and keep employees safe.

Jozias Marijs and Sanne Vehof chat about what it’s like to make the transition from engineer to expert.

"Welkom bij de Sedgwick Talks! In deze aflevering praten @Jozias Marijs en @Sanne Vehof u bij over de het is om de overstap te maken van engineer naar expert. Klik op de link hieronder en beluister de aflevering.

PIEF recap 2022

Most personal injury and workers compensation schemes around the globe are focusing on the injured worker being at the center of everything they do. When we take a step back and look at the power of influence, we can improve claims outcomes and elevate the overall experience. The power of influence is what builds trust, and when there is a trust, an injured worker is more apt to listen and make decisions that promote return to work and productivity. Earlier this month, Shane O'Dea and Kimberly George attended the PIEF conference in Australia. In this podcast, they recap the personal injury industry event — sharing insights on technology advancements and the future of workers compensation in Australia and around the world. 

National Comp Conference 2022 Recap

Staffing demands are top of mind for employers around the world and across all industries. How do we support claims examiners as case load increases, especially during a time when attracting and retaining talent is so difficult? Many employers have evolved their organizational culture to set themselves apart from the competition. And while COVID has certainly played a role in some of the workforce challenges, long-COVID has created a new landscape for employers to navigate. 

 

Earlier this month, Josephine Copeland, Dr. Teresa Bartlett and Jason Bliss attended National Comp, our last major U.S. industry event as we wrap up 2022. In this podcast, they recap the event — sharing key takeaways from their sessions, trends they're keeping a close eye on and what they expect to be front and center in 2023. To listen, click here.

InsureTech Connect recap

There always will be a need for human engagement throughout the claims process, but the next generation of artificial intelligence (AI) and machine learning continue to enhance the experience and improve outcomes. Last month, Ajitabh Gupta, vice president IT applications and Adam Fisher, chief data officer attended InsureTech Connect. In this podcast, they recap the event — sharing their insights on what forces are shaping the industry, the most valuable financial and operational ways to lower costs for carriers and third party administrators, how to improve outcomes for claimants and more.