Sedgwick

Flood resilience

In the UK, more than 5 million homes and businesses are at risk of flooding. To plan for a flood and ensure resilience requires a thoughtful strategy that recognises two factors: resistance and recoverability. In this podcast, we are joined by Ian Gibbs, national technical manager, repair solutions, who shares what housing associations and local authorities have to gain from flood resilience, including the benefits and associated costs. He will also introduce some ideas on how to reduce your organisations carbon footprint in terms of insurance repair.

PTSD Awareness month 2023

People affected by post-traumatic stress disorder (PTSD) have a better chance of recovering and returning to work quickly if early intervention steps take place, rather than waiting for the person’s symptoms to introduce themselves. We know how important it is to identify PTSD symptoms as early as possible, but it’s equally important to ensure that the patient is getting the right kind of support for their unique circumstance. In this podcast, we're joined by Dr. Teresa Bartlett, managing director, managed care, Dr. Reema Hammoud, AVP clinical pharmacy, and Dr. Paul Peak, VP clinical pharmacy who define PTSD, identify the circumstances that could lead to a future diagnosis, share our response to PTSD claims and more.

Escape of water claims are a major peril for UK councils and housing associations

The UK has witnessed an increase in escape of water (EOW) claims — tracking nearly 2 million pounds worth every day. In today's podcast, Ian McLennan, director, head of commercial repair solutions, and Ady Hall, client director, public sector join us to discuss the challenges that housing associations face, the claims experience they can expect, and ways to manage and mitigate the risk of pipes bursting.

Medical inflation continues to impact claims

The media recently shared an interesting take on inflation trends, and pointed out the divergence between overall inflation and medical inflation trends. Expenses are on the rise in nearly every area and as medical costs continue to increase, so do employer and claimant concerns. In today's podcast, we're joined by Dr. Teresa Bartlett , managing director, managed care and Max Koonce, chief claims officer, who share their take on rising medical costs, cost containment options and more. 

Mental Health Awareness Month 2023

No matter our profession or role, each of us has a responsibility to learn more about mental wellness and what we can do to help ourselves and others during Mental Health Awareness Month and throughout the year. Today, Rebecca Sherman, clinical behavioral health specialist, and Mark Debus, clinical manager join us to discuss the psychological and emotional components that can significantly impact a claim’s progression and outcome — and what employers can do to help workers overcome the challenges, support employee well-being and productivity, and more.

The next generation of insurance professionals

According to the Pew Research Center, each year, millions of Baby Boomers are retiring — leaving critical gaps in the U.S. labor force. While this talent gap continues to be a concern for companies across the country, employers that commit themselves to adapting with the evolving labor force have every reason to succeed at attracting top talent and retaining workers. One way to adapt to this new reality is to attract, develop and mentor workers so they learn by doing. It could be new college graduates, or even those from high schools or junior colleges. This apprentice-like approach is particularly appealing for insurance industry organizations because many people early in their careers are unaware of the opportunities in our industry. After all, we have a lot to offer – opportunity to make a real difference in people’s lives, flexibility in work locations and schedules, and enticing benefits packages. In today's podcast, we are joined by two graduates who share how they made their way into the industry, and why they pursued Sedgwick. A new wave of insurance professionals is coming. Are you ready to join us?

Florida Tort Reform

Max Koonce, Chief Claims Officer, and Kathy Tazic, Managing Director Client Services for Sedgwick, discuss Florida's latest tort reform.

Celebrate Diversity Month

Some studies show that when diversity, equity and inclusion (DEI) is done well within an organization that teams are more successful and innovative and as a result, perform better. As we come together for Celebrate Diversity Month, Heather Lawley shares what DEI means to her and to Sedgwick, how it impacts employee engagement, and why inclusive leaders are good for business. In the podcast, Heather also weighs in on some of the challenges and critical success factors for organizations to consider as they design and execute DEI strategies of their own.

  

 

Managing lost workdays and medical costs with nurse triage

On-the-job injuries present a variety of challenges for impacted employees and their employers. In today's podcast we are joined by Beth Burry, managing director, clinical programs and Jo Copeland, SVP design and strategy who discuss what clinical consultation nurse triage services offer the injured worker and the employer organization when unexpected incidents occur. They also weigh in on how nurse triage can support the claims handling process and the injured employee experience.

Planning for disaster before it strikes

When disaster strikes, getting the right catastrophe solutions to the right places quickly are essential. In this podcast, we are joined by Beau Bishop, SVP of catastrophe operations, who discusses the vast range of needs necessary to handle different types of damage. Beau shares insight on the first 30 days after a CAT and what can be done pre-loss for a better post-loss experience. Listen to the podcast here to learn how to ensure a positive outcome.